At Plugnplay Technologies, we understand that every business has unique IT needs. Our IT Assistance Packages offer flexible solutions designed to support your operational requirements, whether you need remote assistance, on-demand support, or comprehensive management.
Feature
kkk- Phone and email tech support*
- On-site Assistance
- PC Hardware Maintenance
- 24/7 Remote Device Monitoring
- Managed Cybersecurity Services
- Service Reports
- Server Report
- Support Hours (Mon - Fri)
- 24/7 Support Availability
- Dedicated Account Representative
- Service Delivery Coordinator
- Service Level Monitoring & Agreements
- Quarterly Service Review (QBR)
- Ideal For:
Remote
IT Assistance- Optional
- Additional
- 08:00 - 17:00
- Additional
- Quarterly
- Businesses with remote teams and basic IT needs.
On-Demand
IT Support- Optional
- Additional
- 08:00 - 17:00
- Additional
- Quarterly
- Businesses with occasional IT support needs.
Comprehensive
IT Management- Included
- Additional
- 08:00 - 17:00
- Additional
- Quarterly
- Businesses requiring comprehensive IT management.
