IT Assistance Packages
Flexible support tailored to your business needs.
At Plugnplay Technologies, we understand that every business has unique IT needs. Our IT Assistance Packages offer flexible solutions designed to support your operational requirements, whether you need remote assistance, on-demand support, or comprehensive management.
Feature
kkk- Phone and email tech support*
- On-site Assistance
- PC Hardware Maintenance
- 24/7 Remote Device Monitoring
- Managed Cybersecurity Services
- Service Reports
- Server Report
- Support Hours (Mon - Fri)
- 24/7 Support Availability
- Dedicated Account Representative
- Service Delivery Coordinator
- Service Level Monitoring & Agreements
- Quarterly Service Review (QBR)
- Ideal For:
Essential
IT Support- Optional
- Additional
- 08:00 - 17:00
- Add-On
- Quarterly
- Businesses that mainly need remote IT assistance and basic maintenance.
Flex
IT Support- Optional
- Additional
- 08:00 - 17:00
- Add-On
- Quarterly
- Businesses looking for flexible, pay-as-you-go IT services with the option for on-site support as needed.
Complete
IT Management- Included
- Additional
- 08:00 - 17:00
- Add-On
- Quarterly
- Businesses requiring consistent oversight, proactive management, and advanced IT infrastructure.
