Refunds & Cancellation Policy:

The following terms and conditions apply to all purchases of goods from Plugnplay Technologies. By placing an order with us you agree to be bound by these terms and conditions.

  1. All sale items are final and non-refundable.
  2. Refunds will be given only if the product is returned to us within 30 days of purchase in its original condition, packaging and with all accessories, manuals and documentation included. The customer must pay for all shipping and handling fees associated with the return of the product to Plugnplay Technologies.
  3. For all defective merchandise returned to Plugnplay Technologies, repair times given are merely estimates and are not binding on Plugnplay Technologies; time is not of the essence of this agreement unless expressly agreed upon in writing by Plugnplay Technologies. Plugnplay Technologies shall not be liable for any loss or damage of whatsoever nature which the Customer may suffer as a result of any unforeseen costs and/or delayed repairs.
  4. All defective merchandise returned to Plugnplay Technologies must be returned with all cables, power supplies, documentation etc.
  5. In case you have received a damaged shipment please contact us immediately at [email protected]
  6. Plugnplay Technologies will accept returns of products which are unused and unopened. If you would like to return a product, please contact us within 7 days of receiving it.
  7. If any of the above conditions are not met, Plugnplay Technologies reserves the right either to refuse the return, or to charge a restock fee of not less than 15%.
  8. Refunds: All refunds will be processed within 2-3 business days after receipt of product(s) by Plugnplay Technologies. We can only credit back original purchase price (not including shipping).
  9. Cancellation Policy: If you ordered your product directly from Plugnplay Technologies, we do not accept cancellations once payment has been made.